PC and Computer design and construction begins with the customer. It generally takes us an hour or so to determine the customer's exact needs, and we then fulfil those needs within our design, future-proofing the customer's investment as far as we can, but also ensuring that we retain flexibility of the end product should those exacting needs change. This information gathering is then followed by compatibility checks, which are surprisingly rapid – we have a structured test management system so we know which components will marry and which won’t and can 'assemble' a machine on paper within an hour or so. Quotation follows and in most cases, is rapidly followed by an order. Throughout the process, consultation with the customer is maintained - after all, it's all about customer satisfaction. We produce all types of PCs - for serious office work, photography, music production - whatever our customers require, even gaming. The picture below is from the internal of a gaming machine - the graphics capability alone on this one costs just a little more than an office PC. . .
For some applications, special attention is given to environmental factors, such as noise, humidity, temperature and particulates in atmosphere. We build PCs and Computers for the most outrageous of customers in the oddest places, so are particularly expert at environmental protection! No two builds are the same (unless a customer places a multiple order for a particular design). We check, test and record our actions every step of the way. Knowing our product is of paramount importance, which is why we only source from known, trusted suppliers. If a component's behaviour is even slightly odd, we discard it. The components are selected for function and reliability above all. Our customers have high expectations: we fulfil them. The PC below is built for home use - the remit: small, office-like, quiet and fast. Once more, we gave the customer exactly what they wanted.
After construction and safety testing come the basic function tests. At this point we utilise specialist software that runs its own operating system, to test and retest each individual component. Typically a component is subjected to approximately 100 tests, before we recheck everything and make sure all is still well.
Basic function tests are followed by a long burn-in, after which a full diagnostic is undertaken. Only when these tests are completed is the machine certified and only then is an operating system loaded. The end result is that we simply do not get very many, if any, failures. Ask our customers. Our rate for return to base within year one is less than 0.05%. That’s unbeatable. We maintain a database of test results, allowing us to rapidly match components and to identify any possible incompatibilities prior to manufacture. Before it goes to a customer it is inspected. We make sure there are no loose ends - check, and test. At inspection, a quality assurance test is performed and the results recorded so we know, exactly, the condition of any machine before it leaves us.
None of our machines rattle, none are glued together and none of them fail on arrival. Couple that with legal software and sensible pricing and you have the reasons we maintain our reputation for excellence.
CPCD Limited is registered in the UK No: 6494663, 2nd Floor, 145-147 St Johns Street, London EC1V 4PY